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Primavera Project Planner - P3

Can not start ot setup P3 after install ODBC?

In the Open Standard
Wassem HabboubMember for 21 years 2 months
Created
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3
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Dear All

Can any one help me please
I load the Pervasive ODBC driver on my computer
after that i cant start P3 and have massage "A serial
number could not be locked "
i try to uninstall Pervasive ODBC driver but the probem still valid.
i try to uninstall P3 and reinstall but i have error
massage " P3 Setup
Error: (20) Record manager inactive"

please help me.

Thanks
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4 replies

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  1. 0
    Wassem Habboub ·
    #1
    Hello Christian Adrian De Vera,

    I delete the pervasive file, and also the P3WIN file/folder
    but i still have the same massage

    Thanks,
    W.H
    Report
  2. 0
    Ronald Winter ·
    #2
    After uninstalling both programs using the Windows Control Panel, you need to reboot your computer. It is not sufficient to just delete some of the files. If you did not use the Windows Control Panel to remove the program, then do so. Good luck!
    Report
  3. 0
    Zhang Haixiang ·
    #3
    I haven’t had this problem before when i using informaker/MS Access to make report.

    I’m not sure if using ODBC to access P3 need a serial number,i think only P3 batch or RA require it.

    May be there are some other problems,you’d better call P3.

    The last choice is to format you hard disk and then reinstall everything.
    Report
  4. 0
    Alex Wong ·
    #4
    If you running in a server environment, this would happened. The reason that it cannot lock a serial no because you may have a session still active. Try to kill that session and install ODBC driver again
    HTH
    Alex
    Report

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