quality mangement !

Hi Mimoune,

Quality Management, in my current line of work, means employing one (or a combination) of a number of different techniques to confirm that the product(s) and or services being delivered by the project is / are fit for purpose and match the customers requirements.

In simple terms this means if you are contracted to build something that is 2m tall, made from aluminium and coloured red, there are checkpoints and sign-offs throughout the project lifecycle to ensure you don’t build something 20cm tall, made from concrete and coloured blue.

In our company it is mandated and also expanded to include the processes and quality management systems used by the project, this is the same in manufacturing and production, so I don’t see any reason why it can’t be used in construction.

In the UK it is a specialised area and in general we tend to bring in someone to manage quality assurance and auditing.

You can study this subject matter all the way up to MSc level should you be so brave and your company can gain ISO 9000 certification that assesses your testing / inspection / calibration capability against a predetermined level of competence.

Regards,

Darren

Hi Mimoune,

This might help you understand...

Quality Management includes Quality Planning, Quality Assurance and Quality Control.

Quality Planning involves identifying the quality standards relevant to the project. By following Tools and Techniques, you will come up with the Quality Management Plan, Quality Metrics, Quality Checklist, Process Improvement Plan and Quality Baseline.

Quality Assurance is the application of the planned, systematic quality activities to ensure that the project will employ all process needed to meet the requirements. Meaning in quality assurance, you are after or ensuring the process of each activity.

On the other hand, Quality Control involves monitoring specific project results to determine if they comply with the relevant quality standards and identifying ways to eliminate causes of unsatisfactorily results. it means you are after the product/result now....

Regards,

James

Dear Mimoune,

Please take a look at this link,

http://www.misronet.com/quality_management.htm

Also you can refer to documentation related to ISO 9001.

Cheers,
Abhi