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P6 v 8.2 not installing

Kevin RaynerMember for 17 years 9 months
Created
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Using the agents laptop with v 8.2 for several months now and today it would not start.

The error message says Primavera P6 Professional R8.2 has stopped working.

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution available.

The debug option also thows up an error when run.

Anything I can do about this?

4 replies

Oldest first
  1. 0
    Zoltan Palffy ·

    whast the error thrown up ?

    whast the error thrown up ?

  2. 0
    Kevin Rayner ·

    Looking into this a bit

    Looking into this a bit deeper I dont think this isn't specifically P6 related. The error relates to PM.exe. Googling PM.exe throws up few things. There seem to be various tools to delete PM.exe so I will make a few enquiries with a computer repair shop.

  3. 0
    Kevin Rayner ·

    An unhandled win32 exception

    An unhandled win32 exception occuured in PM.exe [7724]. It then goes on to talk about enabling the Just in Time debugger in Visual Studio. I give that go given that IT are no help.

  4. 0
    Zoltan Palffy ·

    Go to Control Panel -->

    1. Go to Control Panel --> Programs --> Uninstall a Program.
    2. Uninstall Visual Studio (make sure you have the installation media ready before you do this).
    3. Launch the Microsoft Visual Studio installation file to reinstall Visual Studio.
    4. Log in to P6 Professional.

    If you do not need Visual Studio, you may use the .NET installation file located in your P6 Professional Project Management installation media.

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