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Report Failure

Katalin HovanyiMember for 23 years 6 months
Created
9
2
0
Haliho,
Has anybody met this error "PRMLOOK caused a General Protection Fault in module KRNL386.EXE at 0001:8A07". It is appearing totally randomly when I make reports. Pls help me to solve this.
Thanks
Katalin

9 replies

Oldest first
  1. 0
    Raja Izat Raja Ibrahim ·
    Ho Ho Ho,
    Try to Reinstall again, What u do close all active file include anti virus and install.
    good luck
  2. 0
    Katalin Hovanyi ·
    We already reinstalled the P3, I’m in the Power User group and so on but this little message apearing again and again. Maybe somebody went through this and found a solution.
  3. 0
    Mohamed Mansour ·
    Hi
    I had encountered this problem. I don’t have understand it.
    But i resolved this problem by creating new short file to save the planning. Afetr try to run reports.
  4. 0
    Paul Harris ·
    On occasions I have been asked by Primavera Support to delete all the Btrive files from the Windows System and System32 directories as the Brtive files are deleted on uninstall.

    I would suggest that you should contact Primavera Support if you are in maintenance.

    Paul E Harris
    Eastwood Harris Pty Ltd, Melbourne, Australia
    Planning and Scheduling Book Publishers, Training & Consulting
    www.eh.com.au
  5. 0
    Katalin Hovanyi ·
    Haliho,
    Can You explain a bit further what kind of "short" file You made?
    Regards
    Katalin
  6. 0
    Katalin Hovanyi ·
    Thank You Paul,
    Unfortunately my maintenance expired (I checked yesterday). It takes time to "push" my company to by a new one.
    Regards
    Katalin
  7. 0
    Paul Harris ·
    Katalin

    I have sent you some info by email, let me know if you do not get it.

    Regards

    Paul E Harris
  8. 0
    Katalin Hovanyi ·
    Thank You Paul, I have it.
  9. 0
    Mohamed Mansour ·
    Hi Katalin;
    You have to try with this method.
    "Short file" means that you save your planning directly in a file placed in your desktop. After you will try to run reports. Good Luck...Let me know the result..

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