M5.1 Performance Measures & Indicators

The learner should be able to turn a project objective and a management decision into a small, coherent set of performance measures. They should define what each measure means, calculate it from controlled evidence, establish an appropriate reference and response threshold, recognise misleading aggregation, distinguish leading from lagging indicators, and test whether the information changes a management decision. The output is a usable measurement specification and an operating review cycle, rather than a dashboard containing everything that can be counted.