Bizarre Excuses for Rejecting Claims
In the Open Standard
John WhitneyMember for 22 years 2 months
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I’m sure many members have had experiences of having valid claims rejected for the most bizarre reasons. Perhaps they would like to post them here. Obviously, names should be witheld to protect the innocent (and the guilty).
One of the most amusing (and frustrating) rejections I have had was in Iraq way back in the early 80s. We were putting in a complete water pipe network across the whole city and we had countless pipe trenches filled with existing services and other obstructions. Under the contract, all these should have been removed by the client (yeah, right - I can hear you say)!
We prepared the information on lack of productivity etc etc - and also a dossier of photographs showing the obstructions in each trench. Going into the meeting with the client, we produced the photographs and looked on as his engineers spent about 10 minutes in total silence looking through them. The silence was broken by the chief engineer asking "who took these photographs? You know that it is illegal in Iraq to take photographs? OK - claim rejected as it is illegal. Next........"
John
One of the most amusing (and frustrating) rejections I have had was in Iraq way back in the early 80s. We were putting in a complete water pipe network across the whole city and we had countless pipe trenches filled with existing services and other obstructions. Under the contract, all these should have been removed by the client (yeah, right - I can hear you say)!
We prepared the information on lack of productivity etc etc - and also a dossier of photographs showing the obstructions in each trench. Going into the meeting with the client, we produced the photographs and looked on as his engineers spent about 10 minutes in total silence looking through them. The silence was broken by the chief engineer asking "who took these photographs? You know that it is illegal in Iraq to take photographs? OK - claim rejected as it is illegal. Next........"
John
5 replies
Oldest first- 0Ashraf Alawady ·Before having a prepared information on lack of productivity and also a dossier of photographs showing the obstructions in each trench as you did you should prepare and submit the following:.
*notified the client officially for the exixt of the said obestructions and request his instruction to solve the problem in specific date.
*Follow the subject with the client’representative periodically.
*write to the client aout the status of the works and the nigative impact of the exsisting obestructions on the planned works.
*Call for exceptional and action meetings with the client to solve the prblem.
*submit a weekly updated progress report showing the impact of the exsisting obestructions on the programme of works.
*submit your official notifiction of your intention to submit claim based on the condition of contract.
*submit the impacted programme with all details and other supporting documents.
*raise the case to the disput and claims resolution committee in the client level.
*raise the case to the arbitration level.
*raise the case to the court.
Be sure if, you have e right and defind for it properly based on the contract conditions and other docments,no body can ignor your right or reject your claim.
- 0Ashraf Alawady ·
Hi,John
I have explained to all the planners seriously, my own opinion which is based on contracual support from the FIDIC and the other roles, regulations and methods have to be followed in the international business.
Where ever it was even if you ’re talking about a project in IRAQ!
The runing of any international business is not an easy job
for any organitation and it needs a ot of ivestigations, studies, planning,communications.................etc
GOOD LUCK
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