Key Performance Indicators

What ?

Someone wanting to monitor what Planners are doing?

We cant have that.

Andrew,
These are good points, but you should give low weights to the first two points, that both of them depends on human moods which is not always stable.

For the forth point, How do you plan to measure the accuracy?

Andrew,

Indeed these are good monitoring points. Mohammed is right in pointing out that first two points depend on human mood, but they are very essential. you can also consider taking feedback from end user of the plans. I mean execution team or field personel.

Thanks for your replies

I was thinking that maybe I could use most of the KPI’s for both Precon (tender) and Construction phases.

I would really like to have about ten points of reference though. ?

Cheers

Andrew

Well general appraisal is always better than specific appraisal, i.e:
a) Communication
b) Team work
c) Efficiency
d) Capability
e) Understanding
f) etc.....

Management can use the general info for salary increment and bonuses payout. As for promotion, management can use the specific info as you mentioned earlier.

Regards.

How many points do I get for Insolence, Intolerance and Sarcasm ?

Clive

Its a contractor. The KPI’s will be used as part of the appraisal process. What is wrong with having key points as a measuring device? People who are doing their job to their best abilities should not be worried about being assessed. I Personally have no problem being assessed via a stuctured appraisal process.

Anybody else got any thoughts ?


Cheers

Andrew

Andrew,

You’re right, there is nothing wrong with having Key Performance Indicators, sometimes they’re called Key Success Indicators showing just how well you’re doing your job. Whatever you decide on as the KPIs you should try to ensure that they are SMART, Specific, Measurable, Achievable, Realistic, Time-related.

That way you avoid any recriminations about unfairness, or dependence on somebody’s opinion, which can cause problems.

Chris Oggham

Clive

100 lines - I must behave myself in class.


Cheers


Andrew

Mohammed

Sorry I missed your point regarding the 4th point - accuracy

What I meant by this was does the programme accurately reflect the scheme - the scope on the drawings, bills etc. I take on board the general comment by everyone about peoples perception rather than fact. My concern is that what else can a planner be measured against?

Cheers

Andrew

Andrew
Oh,,, now I got it. I thought you mean how applicable was the plan and what was the deviation between actual and the original plan, is it with in acceptable range or beyond that. By the way, you could consider that one of your KPI points.

Sorry for the delayed response

Regards

Mohammed

How would you be able to differentiate between the accuracy of the planner’s programme and the site’s delays, not claimable delays but mistakes, lack of coordination etc


Cheers

Andrew

Andrew
If the deviation between original and actual is 10 to 15% ,That would be acceptable and a success for the planner. If the percentage exceeded this range we have to investigate the reasons for this deviation if it were planning problems or execution problems. It should be a wise investigation not just pointing fingers to each other. The main goal from it should be avoiding such problems in the future.

Dear All

For my team members I prefer look at outcomes and result rather than KPIs

I looking at KPIs is processes and outcomes is output.

Input -> Process -> Output
Effort -> Performance (KPIs) -> Result


Some time excellent proceesses do not garrantee excellent outputs. So, my staff I would concentrate on the outcomes and outputs.

Cheers

Alex

Alex,
You are truly correct, if you plan for productions/manufacturing, in such case, your goal is to achieve the target out put.

But Construction planning and monitoring progress is different. It is generally through a long period, a year or two or more. During such periods, many unforeseen condition may be generated due to variations, work stoppages, force mageure, submittals and approvals, procurement etc. At the end of the day, to create a cause and effect analysis to adjudicate who is resposible for each delay (employer,engineer or contractor), use of KPI is one of the important estimation method, that you can justify your assessment.